Refund policy

Every WrongEra item is made to order, just for you. Because of that, we don't accept returns or exchanges for change of mind or incorrect size selection — please check the size guide on each product page before ordering.

Damaged, misprinted, or defective items

If your order arrives damaged, misprinted, or with a manufacturing defect, contact us within 7 days of delivery with your order number and clear photos of the issue. We'll send a free replacement or issue a full refund — your choice. No need to ship anything back.

Wrong item received

Our mistake, our cost — we'll send the correct item free of charge.

Non-returnable items

For hygiene reasons, underwear, socks, and swimwear cannot be returned under any circumstances. We also cannot accept items that have been worn, washed, stained, or altered.